When it comes to repairing appliances, parts are most likely a necessity to get your appliance fully operational again. Many times, we hear “I can find that part cheaper online.” While this information may rarely be true, allow us to pull back the curtain and explain why we only utilize certified parts.
In the times of online ordering, we always think there is a better (or cheaper) way. When trying to obtain parts for your repair, we only work with approved vendors that we know carry certified parts from the Original Equipment Manufacturer (OEM). We receive Factory Sealed Parts in new, unopened packages. When you purchase parts online, you’re taking a gamble on the quality, age, whether the part has previously been used or rebuilt, and/or the package not being factory sealed. Unfortunately, in those circumstances, we are not able to offer any guarantee for those parts.
Because we cannot guarantee parts that are not obtained through certified parts carriers, we cannot perform work on an appliance, if we do not source the part. We understand how tempting it is to purchase a part and try to install it yourself, but the fact of the matter is, you run the risk of having a faulty part installed or installed incorrectly, making the matter at hand much worse than it originally was.
Guinco Service always stands behind their work, even offering a guaranteed repair for a year on the same issue with your appliance. We believe that everyone deserves quality appliance repair and courteous service. If aftermarket parts are being used, we cannot guarantee quality.
Repairing appliances can be tricky and we understand the temptation of shopping online for parts. It’s always best to trust your local appliance service provider who can obtain certified parts, offer a guaranteed repair and provide quality service. Let our professionally trained technicians help save you time and money. You can call us at 817-568-2866 and we will be happy to send a technician out to assess your appliance. Thank you for letting our family help yours!