Get to Know Our Skilled Technician Supervisor
Charles
Technician Supervisor
A Dallas boy from day one, Charles likes the family environment and the great customer service provided by Guinco. Today, he rocks the Guinco tech uniform but back in the day he was a cell phone sales rep. (Can you hear us now, Charles?) Also known as Carlos, he is a happily married guy with three little ones at home, as well as Mia the German Shepherd. The whole gang loves watching movies together and going to all places of the beachy variety. He’s also been known to collect Dallas Cowboys and Dallas Mavs memorabilia. Charles has met Lebron James and Ike Diogu, leading us to believe he just may be a basketball fan. His favorite place is Destin, Florida (there’s one of those beachy places!), but still on his bucket list are visiting Japan, eating at Hell’s Kitchen, and tailgating at a Cowboys away game. Check out North Texas Food Bank… Charles says you won’t regret it!
What Our Customers Are Saying About Charles:
Appliance Specialist, Charles G, did a fantastic job repairing our refrigerator/freezer. He quickly diagnosed the issue. He kindly and carefully explained to me the problem, he worked with the manufacturer recognizing the parts were still covered under their warranty, and he set realistic expectations for the anticipated delay for the parts to become available. (The parts delivery delay was due to COVID and the ripple effects on delivery times – certainly not his or Guinco’s fault!) I’d use Guinco again in a heartbeat for any future appliance issues I might have! Thanks!