I was very impressed by the service company and by the technician.
I have had several appliances repaired and the process is always the same: tech arrives, pushes buttons for awhile to verify my complaint, tech tells me they need to order a part and will call in a couple of weeks... which they never do. Guinco is NOT the average repair company! The tech was clean, neat and a very personable young man. He asked us for details of the failure, which he confirmed, telling us it was not uncommon. Then he pulled the needed new key panel out of his truck. This company actually looks at the reported failure and manufacturer and pre-orders the part(s) likely needed to correct the failure! I was VERY impressed!
LINDA D., FT. WORTH